Shipping policy

Delivery policy

Delivery is free on every order.

• Full bottles: Royal Mail Tracked 24.
• The Discovery Set on its own: Royal Mail Tracked 48.

Any order that includes a bottle ships by Tracked 24.

Where we deliver

We currently deliver to UK mainland addresses only: England, Scotland and Wales. We cannot deliver to Northern Ireland, the Channel Islands, the Isle of Man or outside the UK at present. Some Scottish Highlands and island postcodes can take longer to arrive.

Dispatch and tracking

We pack and dispatch every order ourselves. Once your order ships, you will receive an email with your Royal Mail tracking number. Royal Mail aims to deliver Tracked 24 items the next working day and Tracked 48 items within two working days of dispatch. These are Royal Mail's targets rather than guarantees.

Problems with delivery

If your tracking has not moved for several days, or your parcel arrives damaged, email us at dan@thesignaturescents.com with your order number and we will sort it out.